After 30 years on the tools I'm now stuck at a desk - couldn't sit in the office chairs for long as my back is shot. A New Appreciation for Flatter-Style Seats Please do let our support team know if that is not the case so we can better assist. I still stand by my 1-star-review, I should be able to rely on a confirmed address change. It also comes with a backrest pillow and headrest pillow which in all honesty feels absolutely amazing and feels like they complete the chair. I try a warranty claim and they just give the option for buy a new replacement seat base , why bother is gone happen the same ! I bought the titan about 3 months ago. SecretLabs suggest "breaking in the chair", and tell me their seat is designed to be levelled instead of curving downwards. I am 6,1 and my head is a foot over the head rest.. PEOPLE if you're going to buy a chair, sit in it first and make sure you feel comfortable, especially if you're going to throw hundreds of dollars at it. SecretLab is offering a lanyard valued at $29 from 20 March 2020 to encourage their customers to write reviews. It's kinda sad to pay that much and having to add a pillow lol. Your feet should be touching the ground though, the tipp of a User made it a lot better. First, the only reason you see 5 stars is because Secret Lab will give you stuff for writing positive reviews, so do not get fooled. Before we start the 2020 Secretlab Omega Review 2020 Singapore, disclaimer that I purchase the chair from my own pocket money. Secretlab is calling it Prime 2.0 polyurethane leather and its fantastic quality is apparent even during the unboxing. The support has been the same since day one and it is very comfortable. I also said it is totally okay if no change is happening. Companies can't alter or remove reviews from ProductReview.com.au. Quality is okay, I still stand by 1 stars.... Hi Saskia, I have done a quick check on your ticket and we apologize for the delay in shipping. I have to admit this was an impulse purchase buy before doing my usual due diligence in researching this chair against others. bar support is just a cushion... A well made one sure, but still just a cushion that is constantly moving out of place. After sitting in my titan, that pain Has gone, but now my legs and bum hurt. I got used to it a lot, its by no means comfy. If you're trying to save an … Very hard chair I should have believed some of the reviews for this product. 130kg. Build is solid, materials are made of quality fabric, metal and plastic. Read Full Return / Refund Policy * Receive a complimentary 2-year extension for a total warranty period of 5 years when you share a picture of your Secretlab chair. I've got cheap office chairs that are more comfy and have lasted years. The Omega comes in a variety of accent colors and is currently priced at a competitive $359. I bought the omega chair after my partner got the Titan and I found it very comfortable. That not only my bum hurts, like the chairs we use at work (they're hard plastic) but also my thighs Beginn to hurt, because the chair itself feels like im sitting on hard wood. Secretlab TITAN XL 2020 SERIES. Don't fall for their height slider on their website. Secretlab Titan chairs are a little more expensive than Omega models. He did not read the emails properly and kept asking things I already answered and left me a lot of automated messages.... ProductReview.com.au has affiliate partnerships. Seeing as my previous experience with Secretlab was with the Omega SoftWeave fabric model, I was eager to check the quality of their improved leather on the new Titan. I have ordered my chair 3 months ago.It is well and truly past the ETA they claimed of about 6 weeks at the time of order.They keep claiming its in the Sydney warehouse but something keeps going wrong with their computer program and I will get the next wave. It's been more than one month since I've received my shipping confirmation. I've dropped it as low as I can go, and it's still about 100mm too tall for me to achieve a proper seating position. The quality of the chair is okay, but nothing special. And Yeah lower back pain went away aswell, though i get a omega lumbar pillow now and test how its going to work with the titan. Ltd. All Rights Reserved. Your trust is our top concern. I am 170cm tall and my feet *only just* sit flat on the floor barefoot. I live in sydney, i would have it next day, or can even pick up...but no responses. When I bought mine they had the 2018 version on runout and the newer 2020 version available; the only difference from what I could tell was the seat back height had changed slightly between models. Your body is not used to it yet but it will be better for you in the long run. The package STILL was sent to the wrong address with 1 month delay. This is EXACTLY what I'm thinking one week after receiving it. If so, I am torned whether I should replace for an XL version or just send it back. Secretlab didn’t have that at the time, but they do now offer an all-black color scheme for both their Titan and Omega series chairs. I love my chair. In my opinion they were of lower quality in all aspects - fit, materials and comfort. I wouldn't risk buying there. waste of money . Hbada Office Task Desk Chair. How Do you feel about your chair now? I’m the tallest in my family too, so had considered this perspective. the feeling is like I have no place to actually sit my glutes. As per ProductReview.com.au's incentive policy the offer applies to both positive and negative reviews. They tell you it's 'normal' and say to manually fix it, which works for a month, then crooks again. Eventually the back got softer and I can use it with the full lumbar support. I weight only 70kg (183cm tall) , so its kinda like a shock to me, because everything Else is perfect. The shipping estimates were not helpful. The sensations are really nice when sit on it. This is not that. My first gaming chair and SecretLab chair. Overall I'm shattered. Love the Dota Skin for the chair! General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. 180cm. The physical attributes of the chair are unparalleled in quality. Fits perfect. I understand from your support ticket, that you have requested for address changes as well as cancellation and as such this has caused a little confusion that we regret was not sorted as quickly as we hope is had. Mine is brand new and I bought another one.. Ill sell it to you for 200 if you'd like. Colors are great. Secretlab styles Usually with a gaming chair review, we'd show you a few photos and mention what colors it comes in. If I could I would just raise the back part up to 10cm but it can't be raise, its stuck, while on other chairs it's totally possible. And my returning time is about to expire (14 days only). Sooo kudos for trying and obviously giving away stuff to try and placate an unhappy customer, but at the end of the day I paid the high price for a chair I could sit in all day. Lum... Well, what can i say...i was a FOOL to not purchase this sooner! This should be the minimum height recommendation IMO. Same with the neck support. Horrible customer service. Secretlab Omega vs Titan – going head to head As two of the most attractive gaming chairs which are not too different in pricing, the options for the Omega and Titan has both pros and cons. Defective products which do not confirm to Secretlab’s standards, will be replaced, subject to our Warranty Policy. Its crooked. Purchased in December 2019 at secretlabchairs.com.au. Build quality is ok, but its very uncomfortable I have the 2020 omega in cookies and cream and wish I never purchased this chair, better off getting an ERGOHUMAN mesh chair instead light years better for the same money. The PU caster wheels run smoothly too and won't leave marks on hard floor surfaces. Been months now, well past “latest delivery date” and still haven’t seen the chair. I asked if an address change is possible without hassle, because of the unclear shipping situation. I'm 163cm and my brother is 167cm.For both of us our feet are not flat on the ground at the lowest chair setting.After a month of back and forth, I'm told that they have "minor variations" in their chairs and to use a footrest. Pictured: Omega 2018 PU Leather Version The Softweave Omega feels comfortable and supportive. This chair is basically trashed. It's not a bad chair. The blue version looks good too without being as busy as the tempo storm Titan. I have the omega, and yeah, it's hard. The Secretlab Omega 2020 Series is a snug luxury chair with superb ergonomic features. This gives you a full range of options to align the chair with your desk, computer screen, and your body. That has been 10 days ago. If it really helps getting a better posture in fine with that, the Look of the chair Was the Main selling point for everyone, it looks amazing and i love everything about the looks. With the omega pillow everything is a lot better, i just get some small back pain here in there if the pillow gets up and down, other than tust im happy. Whether you choose an Omega or Titan, you can expect at least five years of use out of it. The casters can't be changed. I'm 188 cm and the lumbar support is murdering my lower back. Previously I also got sent over the Omega pillow and the premium leather cleaner. The Omega is designed for smaller users, as its maximum recommended height is 5’9″ and its maximum weight capacity is 240 lbs—however, Secretlab does recommend the Omega for users that weigh up to 175 lbs. Especially since they delete bad reviews on their website. Entdecken Sie jetzt die gesamte Kollektion. I also cross my legs on the chair just fine, more than fine actually. Secretlab Omega (Office Chair): 2.4 out of 5 stars from 61 genuine reviews on Australia's largest opinion site ProductReview.com.au. If you are looking to build into your color scheme it might be a little hard because they only offer a few colors at the time. I bought the Titan Softweave. It's just so hard. The Assembly Video and Guide will give you a step-by-step visual walkthrough, as well as some important safety information to keep in mind. The butt I can handle but the lumbar support is actually hurting my lowerback. If you’re not sure go sit in an equivalent style chair to see if this is a problem. Seting up is not too hard … Yeah it's heavy but that's because it has a serious recline on it, and you want it to stay upright.But here's the thing - the seat itself is sooo unbelievably hard I can't sit on it for long periods. Overall if you don’t want “plush” comfort and don’t have weak glutes, I think the firm comfort with the lumbar and neck cushions will give you many hours of comfortable sitting so you can focus on whatever you’re actually doing. Just wish I had gotten it earlier. Don't trust the reviews and don't buy a chair based on looks. It's super uncomfortable. Our Rating: 9.0/10 Secretlab Omega Review: Pros & Cons Very comfortable chair designed for smaller individuals (recommended less than 5’9″ and 175 lbs.—but is sturdy enough to hold heavier users) The Secretlab Omega comes with premium arm rests that can be adjusted four different ways to ensure they fit your arms correctly Secretlab offers […] Many companies talk a big game about how great their product is and quality is number one, Secret Labs delivers this belief in spades. I personally don’t have any discomfort issues sitting in it, and use this as my daily office chair during the work-from-home stage we are presently at with COVID-19. Got the Omega because of the height recommendation, not realising that the Omega doesn't have the integrated back support like the Titan chair (which was the part that made me decide to get it, ugh). The wheels appear to be standard sized chair castors with soft plastic wheels, so not sure about some suggestions that you can’t replace them? Purchased in March 2018 at www.secretlab.com.au for $549.00. It's that good I'm saving going to buy the genuine leather upgrade for my home office. This chair is unhealthy and feels dangerous. Also I think it's too small, I am 186 cm tall and I bought a Titan Secret Lab but lombar support is touching my bones under lombar area, it's not supporting the lower back. ... Reading comments from reviewers highlights this - one says it’s comfortable and another that it’s too hard. The Omega is cheaper. I'd rate the chair in comfiness : 6/10 Looks : 10/10 Durability : cant Say that, after 4 months its still like New. To be honest though, i didnt wanna pay so much for a 'okay' chair.